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Online Services

What is Patient Services?

  With Patient Services you can now view, book and cancel appointments at your local GP surgery from home, work or on the move — wherever you can connect to the internet.

 You can also use Patient Services to order your repeat prescriptions. No more having to ring, email or bring in the green repeat slip - just log on and click the items you require.

 What is more, because Patient Services is a 24 hour online service you can do this in your own time, day or night.

Online Access to Your Record

 From 1st April 2015 you can use Patient Services to access your medical record. If you already use Patient Services for appointments and repeat medication, you will need to bring in proof of ID before you can use the Access to Records Service. 

How do I register for Patient Services?

 You must register for a username, password and a user token. This information will be emailed to you using the email address you provide as part of the registration process.

 A copy of the registration form is available at the Surgery Reception. You will have to bring in a form of photo ID to register, to confirm your identity eg. Passport or Driving Licence.

 If you are wanting to register a child for Patient Services you must provide ID to prove that you are the parent/guardian of the child. Once a child reaches 16 access will be suspended and they will have the opportunity in discussion with their parent/guardian to have access rights assigned to them rather than their parent/guardian.

 Once you have your username, password and user token you can register for Patient Services.

Repeat PrescriptionsManage your Repeat Prescriptions
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Summary Care RecordAccess your Summary Care Record

Welcome to Cheylesmore Surgery

If you require a same day appointment with any of the GP's/GP Registrars please call the Surgery reception on 024 7650 2255 at 8:30am as these appointments are booked on a first come first served basis.

During the hours of 8am to 8:30am and 1pm to 2pm please call: 01926 310310 for the Out of Hours team, outside of these hours and the Surgery opening hours please contact the NHS 111 service if you require medical assistance.



(Site updated 18/01/2018)

Contact Details

Cheylesmore Surgery

Contact Telephone

024 7650 2255
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website