All of our clinics are run by appointment only. We offer face to face, telephone and video consultations. To book one of these appointments, please either:

  • Call our Surgery Reception on: 024 7650 2255 between the hours of 8am to 1pm and 2pm to 6:30pm.

  • Visit reception in person

  • Online, once you have registered your email address with the surgery.

  • Email (not for urgent appointments)

If you require a same day appointment with any of the GP's/GP Registrars please call the Surgery reception on 024 7650 2255 at 8am as these appointments are booked on a first come first served basis.

How to cancel an appointment:

If you are unable to keep your appointment please notify the surgery as soon as possible, by telephoning reception or emailing

One appointment is for one person.  If you want another member of your family to see the doctor or nurse, please book a further appointment.

When arriving at the surgery for your appointment, please use the check in screen. ​​

If you would like a chaperone during your consultation please inform the doctor or receptionist.



Whilst we encourage our patients to come to the surgery, where we have the equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling 024 7650 2255 before 10am.
You may only request a home visit if you are housebound or feel you are too ill to visit the Practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule a home visit. You can also be visited at home by a community nurse, if you need to contact the District Nurse please call them on 0300 200 0011.
You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.



You can request a sick note via our new Patient Triage system by following this link:

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

If you are ill for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.