02476502255

©2019 by Cheylesmore Surgery. Proudly created with Wix.com

Subtitle

CHEYLESMORE SURGERY

NATIONAL DATA OPT-OUT

National Data Opt Out

In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.

How your data is used

Your health and care information is used to improve your individual care. It is also used to help us research new treatments, decide where to put GP clinics and plan for the number of doctors and nurses in your local hospital. Wherever possible we try to use data that does not identify you, but sometimes it is necessary to use your confidential patient information.

What is confidential patient information?

Confidential patient information identifies you and says something about your health, care or treatment. You would expect this information to be kept private. Information that only identifies you, like your name and address, is not considered confidential patient information and may still be used: for example, to contact you if your GP practice is merging with another.

Who can use your confidential patient information

It is used by the NHS, local authorities, university and hospital researchers, medical colleges and pharmaceutical companies researching new treatments.

Making your data opt-out choice

You can choose to opt out of sharing your confidential patient information for research and planning. There may still be times when your confidential patient information is used: for example, during an epidemic where there might be a risk to you or to other people’s health. You can also still consent to take part in a specific research project.

Will choosing this opt-out affect your care and treatment?

No, your confidential patient information will still be used for your individual care.

Choosing to opt out will not affect your care and treatment. You will still be invited for screening services, such as screenings for bowel cancer.

What should you do next?

You do not need to do anything if you are happy about how your confidential patient information is used. If you do not want your confidential patient information to be used for research and planning, you can choose to opt-out securely online or through a telephone service. You can change your choice at any time by visiting:

https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/ (this link will open in a new window - popups must be allowed)

 

PRACTICE NEWS

EMIS WEB UPGRADE PROGRAMME - INFORMATION REGARDING OUR CLINICAL SYSTEM PROVIDER'S UPGRADE TO AMAZON WEB SERVICE:

STATEMENT FROM EMIS WEB: 

Third-party processors

To deliver the best possible service, the practice will share data (where required) with other NHS bodies such as other GP practices and hospitals. Also the practice will use carefully selected third-party service providers. When we use a third-party service provider to process data on our behalf then we will always have an appropriate agreement in place to ensure that they keep the data secure, that they do not use or share information other than following our instructions and that they are operating appropriately. Examples of functions that may be carried out by third parties include:

  • Companies that provide IT services & support, including our core clinical systems; systems which manage patient-facing services (such as our website and service accessible through the same); data hosting service providers; systems which facilitate appointment bookings or electronic prescription services; document management services etc.

  • Delivery services (for example if we were to arrange for delivery of any medicines to you).

  • Payment providers (if for example, you were paying for a prescription or a service such as travel vaccinations).

Further details regarding specific third party processors can be supplied on request.

CHEYLESMORE SURGERY NOW COMMUNICATES VIA DIGITAL SERVICES - THIS MEANS OUR PATIENTS MAY RECEIVE COMMUNICATIONS VIA SMS/EMAIL. DIGITAL COMMUNICATIONS MAY CONTAIN PATIENT IDENTIFIABLE INFORMATION WHICH MAY INCLUDE: NAME, DATE OF BIRTH, ADDRESS, NHS NUMBER AND NAMES OF CHRONIC DISEASES.  IF YOU DO NOT CONSENT TO THE ABOVE PLEASE EMAIL: crccg.cheylesmoresurgery@nhs.net

THE CHEYLESMORE SURGERY RECEIVED A 'GOOD' RATING DURING OUR LATEST CQC INSPECTION ON 18TH JULY 2018. PLEASE SEE THE LINK BELOW FOR THE FULL INSPECTION REPORT.

CQC Inspection Report July 2018

If you require a same-day appointment with any of the GP's/GP Registrars please call the Surgery reception on 024 7650 2255 at 8:30 am as these appointments are booked on a first come first-served basis.

During the hours of 8 am to 8:30 am and 1 pm to 2 pm please call: 01926 310310 for the Out of Hours team, outside of these hours and the surgery opening hours please contact the NHS 111 service if you require medical assistance.