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PRACTICE NEWS

EMIS WEB UPGRADE PROGRAMME - INFORMATION REGARDING OUR CLINICAL SYSTEM PROVIDER'S UPGRADE TO AMAZON WEB SERVICE:

STATEMENT FROM EMIS WEB: 

Third-party processors

To deliver the best possible service, the practice will share data (where required) with other NHS bodies such as other GP practices and hospitals. Also the practice will use carefully selected third-party service providers. When we use a third-party service provider to process data on our behalf then we will always have an appropriate agreement in place to ensure that they keep the data secure, that they do not use or share information other than following our instructions and that they are operating appropriately. Examples of functions that may be carried out by third parties include:

  • Companies that provide IT services & support, including our core clinical systems; systems which manage patient-facing services (such as our website and service accessible through the same); data hosting service providers; systems which facilitate appointment bookings or electronic prescription services; document management services etc.

  • Delivery services (for example if we were to arrange for delivery of any medicines to you).

  • Payment providers (if for example, you were paying for a prescription or a service such as travel vaccinations).

Further details regarding specific third party processors can be supplied on request.

CHEYLESMORE SURGERY NOW COMMUNICATES VIA DIGITAL SERVICES - THIS MEANS OUR PATIENTS MAY RECEIVE COMMUNICATIONS VIA SMS/EMAIL. DIGITAL COMMUNICATIONS MAY CONTAIN PATIENT IDENTIFIABLE INFORMATION WHICH MAY INCLUDE: NAME, DATE OF BIRTH, ADDRESS, NHS NUMBER AND NAMES OF CHRONIC DISEASES.  IF YOU DO NOT CONSENT TO THE ABOVE PLEASE EMAIL: crccg.cheylesmoresurgery@nhs.net

THE CHEYLESMORE SURGERY RECEIVED A 'GOOD' RATING DURING OUR LATEST CQC INSPECTION ON 18TH JULY 2018. PLEASE SEE THE LINK BELOW FOR THE FULL INSPECTION REPORT.

CQC Inspection Report July 2018

If you require a same-day appointment with any of the GP's/GP Registrars please call the Surgery reception on 024 7650 2255 at 8:30 am as these appointments are booked on a first come first-served basis.

During the hours of 8 am to 8:30 am and 1 pm to 2 pm please call: 01926 310310 for the Out of Hours team, outside of these hours and the surgery opening hours please contact the NHS 111 service if you require medical assistance.